• Application Deadline: Tue, 18 Jul 2023 00:00:00 GMT
• Position: Sales Order Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Enugu


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Provide data and guides to help the sales team.


• Develop and monitor performance indicators.


• Manage sales tracking tools and report on important information.


• Keep record of sales trends.


• Liaise with account managers to develop specific sales strategies.


• Stay up-to-date with new product and feature launches and ensure sales team is on board.


• Review pending orders and specific customers requests to ensure excellent customer service and customer experience.


• Suggest sales process improvements.

Requirements and Skills

• Degree in Marketing or Associates Degree in relevant field a plus.


• 3 - 5 years work experience.


• Proven work experience as a Sales support specialist or Sales support associate.


• Hands on experience with ERP and CRM systems.


• Proficiency with MS Office Suite, particularly MS Excel.


• In-depth understanding of sales principles and customer service practices.


• Excellent communication skills.


• Analytical and multitasking skills.


• Teamwork and motivational skills.