• Application Deadline:
• Position: Head of Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field Administration / Secretarial 
  

Job Description

• Our client in the Pharmaceutical industry seeks the services ofa Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.


• Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions.


• You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business.


• If you’re also committed to productivity and compliance, we’d like to meet you.


• Ultimately, you’ll ensure our operations run smoothly and that people are productive.

Responsibilities

• Formulate business strategy with others in the executive team


• Design policies that align with overall strategy


• Implement efficient processes and standards


• Coordinate customer service operations and find ways to ensure customer retention


• Ensure compliance with local and international laws (e.g. data protection)


• Oversee the implementation of technology solutions throughout the organization


• Manage contracts and relations with customers, vendors, partners and other stakeholders


• Evaluate risk and lead quality assurance efforts


• Oversee expenses and budgeting to help the organization optimize costs and benefits


• Mentor and motivate teams to achieve productivity and engagement


• Report on operational performance and suggest improvements.

Requirements and Skills

• B.Sc / BA in Business, Computer Science or other relevant field


• Proven experience as Head of Operations, Operations Director or similar leadership role


• Familiarity with all business functions including HR, Health,finance, supply chain and IT


• Experience with implementing IT systems


• Knowledge of data analytics and reporting is an added advantage


• Good with numbers and financial planning


• Outstanding communication and negotiation skills


• Excellent organizational and leadership ability


• Analytical mind


• Problem-solving aptitude.