• Application Deadline:
• Position: Manager BSS & RAN Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field ICT / Computer 
  

Job Summary        

Coordinate the daily BSS operations including operations and maintenance, CR/WO implementation, integration, and commissioning of 2G/3G/4G sites and health checks for BSS and RAN systems

Principal Functions        

• Coordinating new RAN nodes integration 


• Coordinating corrective RAN/BSSmaintenance as required, and assisting the field operation teams to resolveBSS/RAN issues including clearing of QOS alarms, resolving BSS-related outageand network problems. 


• Coordinating root cause analysis,network trend analysis and incident reporting 


• Coordinating RAN Node health checksand preventive maintenance 


• Coordinating second level andnecessary back office support to the Field, and NOC teams 


• Ensuring optimum availability of BSSnodes 


• Coordinating the BSS databasemanagement, including network parameter changes, BSC/RNC rehoming, cutovers, newfeatures implementation, network upgrades, BTS/Node B rehoming and packetswitch configurations. 


• Proactively working with the RFplanning team and other stakeholders for deployment of new network features andnetwork improving activities on the network. 


• Coordinating the implementation ofBSS/RAN-related work orders (WOs) and change requests (CRs) 


• Provision of expert BSS operationsadvice on solutions proposed by various BSS vendors. 


• Troubleshooting of critical BSS faultssuch as faults caused by software bugs, interface faults, severe KPI impactingfaults using advanced troubleshooting skills. 


• Provision of BSS inputs forcross-technology engagement with other units involved in the deployment oftechnical solutions 


• Participating in major incidentreviews, supporting incident managers in identifying real causes andaccurate descriptions of incidents and impacts 


• Management of BSS teams' activitiesand evaluation of their performance. 


• Carrying out other duties as assignedby the Head, NOC and BSS    


• Educational Requirements        


• First degree or equivalentin Electrical or Computer Engineering or relevant discipline 


• Six (6) or more years post NYSCwork experience with at least three (3) years at supervisory level 


• Multi-vendor BSS/RAN experience

Experience,Skills & Competencies        

Knowledge 

• Network availabilityand capacity management 


• Network administration 


• Network operations and maintenance 

Skills 

• Communication 


• Delegation/ Supervisory 


• Problem Solving 

Behavior 

• Passion for Excellence 


• Integrity 


• Empowering people 


• Growing people 


• Teamwork 


• Customer Focus