Job Description
Job Description
- The key quality of a supervisor is to work with his/her team of Portfolio Managers and to drive the daily business. You are the role model for your Portfolio Managers in terms of client acquisition and relations.
- Therefore, we look for candidates who possess the ability to organize and motivate teams on a daily basis.
Main Responsibilities
Loan Officer Supervision
- Manage your team of Portfolio Managers
- Ensure that individual Portfolio Managers meet their monthly disbursement objectives
- Ensure that individual Portfolio Managers meet their monthly targets for quality (PAR>30)
- Monitor performance to ensure that loan procedures are respected
- Conduct pre-disbursement field visits with Portfolio Managers
- Monitor repayment
- Support your Portfolio Managers with loan recovery.
Team Lead
- Coaching of your Portfolio Managers concerning their approach towards clients and mission
- Giving critical feedback concerning individual performance
- Building a team.
Reporting
Education / Experience
- University Degree in Business Administration, Management or General Economics
- Minimum of 3 years of working experience in a well-established company.
Required Skills:
- Good interpersonal skills
- Proactive and business orientated
- Organizational expertise
- High level personal integrity
- Bilingual in Hausa and English.