Printing Pre-Sales Technical Consultant for Africa Central and East at Hewlett Packard - HP

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
5139
Job Views
163

Job Description



Description



  • Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input on Print business.

  • Exercises independent judgment within defined practices and procedures to determine appropriate action.

  • Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

  • We are looking for Printing Technical Pre-Sales consultant for our Africa Central and East cluster.


Responsibilities

Opportunity analysis:



  • Gathers and assesses customer technical needs on Printing.

  • Identifies related needs (lead generation, opportunity expansion).

  • Identifies site-specific parameters and constraints that impact the solution.

  • Identifies probable competition.

  • Printing Solution Planning and Design.

  • Solicits inputs from other experts as required.

  • Investigates and optimizes a solution's fit to the requirements of an opportunity.

  • Adapts Printing solution design to new requirements.

  • Establishes the validity of a solution and its components.

  • Generates an implementation plan with timelines for the Printing solutions.

  • Creates the appropriate test plan as required.

  • Assists Sales/Category teams in area of expertise as needed.


Client/customer relationship:



  • Maintains excellent communications with customers

  • Advances opportunities through the use of effective consultative selling techniques.

  • Builds customer and partner loyalty through being a trusted advisor.

  • Partners effectively with others in the account to ensure problem resolution and customer satisfaction.

  • Develop and execute Technical training plan for internal and external groups.


Team collaboration:



  • Actively supports the account team with Print solution advice, proposals, presentations, and other customer communications.

  • Support Category Managers with NPIs

  • Engages appropriate additional technical resources as needed.

  • Provides support to deals in the pipeline where needed.


Education and Experience Required



  • Technical University or Bachelor's Degree preferred.

  • Typically 3-5 years’ experience in technical selling.

  • Technical and/or solution experience in industry.


Knowledge and Skills:

Technical/Solution acumen:



  • HP Portfolio knowledge.

  • Demonstrates a basic knowledge of HP Printing solutions, including HP Services.

  • Demonstrates strong technical capabilities in assigned area of specialization.

  • Understands data business centre components and how IT is used to address business needs.

  • Demonstrated ability to work as a contributing team member for large complex projects.

  • Has a high-level understanding of the HP product roadmaps for BU's within area of specialization

  • Has demonstrated hands-on level skills with some of the technology.


Business acumen:



  • Understands basic financial and accounting concepts.

  • Understands customer value chain concepts.


Industry acumen:



  • Understands basic business structures and processes in assigned area of responsibility.


Solution selling:



  • Demonstrates good questioning techniques and related communications skills.

  • Strong technical selling skills.

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