Job Description
Description
- Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input on Print business.
- Exercises independent judgment within defined practices and procedures to determine appropriate action.
- Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
- We are looking for Printing Technical Pre-Sales consultant for our Africa Central and East cluster.
Responsibilities
Opportunity analysis:
- Gathers and assesses customer technical needs on Printing.
- Identifies related needs (lead generation, opportunity expansion).
- Identifies site-specific parameters and constraints that impact the solution.
- Identifies probable competition.
- Printing Solution Planning and Design.
- Solicits inputs from other experts as required.
- Investigates and optimizes a solution's fit to the requirements of an opportunity.
- Adapts Printing solution design to new requirements.
- Establishes the validity of a solution and its components.
- Generates an implementation plan with timelines for the Printing solutions.
- Creates the appropriate test plan as required.
- Assists Sales/Category teams in area of expertise as needed.
Client/customer relationship:
- Maintains excellent communications with customers
- Advances opportunities through the use of effective consultative selling techniques.
- Builds customer and partner loyalty through being a trusted advisor.
- Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
- Develop and execute Technical training plan for internal and external groups.
Team collaboration:
- Actively supports the account team with Print solution advice, proposals, presentations, and other customer communications.
- Support Category Managers with NPIs
- Engages appropriate additional technical resources as needed.
- Provides support to deals in the pipeline where needed.
Education and Experience Required
- Technical University or Bachelor's Degree preferred.
- Typically 3-5 years’ experience in technical selling.
- Technical and/or solution experience in industry.
Knowledge and Skills:
Technical/Solution acumen:
- HP Portfolio knowledge.
- Demonstrates a basic knowledge of HP Printing solutions, including HP Services.
- Demonstrates strong technical capabilities in assigned area of specialization.
- Understands data business centre components and how IT is used to address business needs.
- Demonstrated ability to work as a contributing team member for large complex projects.
- Has a high-level understanding of the HP product roadmaps for BU's within area of specialization
- Has demonstrated hands-on level skills with some of the technology.
Business acumen:
- Understands basic financial and accounting concepts.
- Understands customer value chain concepts.
Industry acumen:
- Understands basic business structures and processes in assigned area of responsibility.
Solution selling:
- Demonstrates good questioning techniques and related communications skills.
- Strong technical selling skills.