• Application Deadline: Mon, 31 Jul 2023 00:00:00 GMT
• Position: Cabin Crew Officer


• Job Type Full Time


• Qualification BA/BSc/HND , First School Leaving Certificate , NCE , OND , Secondary School (SSCE)


• Experience 1 - 5 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Responsibilities

• We are currently looking for a candidate that will be able to create a pleasant flight experience for our guests.


• Understand the duties of your assigned position during flight and act your best.


• Ensure the satisfaction of passengers by answering questions and offering them assistance.


• Check cabin before take-off to ensure compliance to safety regulations.


• Welcome travelers on board and help them to their seats when necessary.


• Serve food and beverages and sell products.


• Give the “safety” presentation in a well-prepared manner.


• Monitor the cabin frequently for the entire duration of the flight.


• Adhere to established regulations and procedures.


• Remain calm and offer assistance to passengers in the event of an emergency.


• Give particular attention to passengers with special needs (children, disabled, elders, etc).


• Prepare accurate reports concerning any significant issues or happenings.

Requirements and Skills

• Interested candidates should possess a Bachelor's Degree, HND, Master's Degree, NCE, OND, SSCE / GCE / NECO or FSLC qualification in relevant fields with 1 - 5 years work experience.


• Proven experience as Cabin Crew or related customer service experience.


• Fluency in English and knowledge of additional languages is a strong advantage.


• Basic skills in MS Office.


• Customer-oriented approach.


• Clean, professional appearance and healthy constitution.


• Exceptional communication and presentation skills.


• Cool-tempered and patient with an aptitude in resolving issues.