We are seeking an experienced organization change manager to lead the implementation of IT solutions and ensure a smooth transition for our organization
The successful candidate will work closely with our IT teams and business stakeholders to ensure that all necessary changes are communicated, understood, and effectively implemented across the organization
This role requires a deep understanding of IT solution delivery and change management methodologies.
Key Responsibilities
Work with the program team to establish strong, flexible and effective governance structure.
Provide unbiased, independent evaluation of the project's prospects for success.
Keep team firmly in control as the project matures.
Manage and develop training strategies for rollout.
Assess the risks and strengths the individual projects and the program collectively.
Work closely with project teams and stakeholders to ensure that risks are collected, prioritized, and mitigated.
Showcase what the organization expects to get from the program and how these benefits are defined, planned for and monitored; showcase how the program plans to deliver the expected outcomes to expectations.
Develop a change management strategy customized for an organization.
Carry out readiness assessment to identify and define the potential sources of resistance.
Define what success looks like regarding the technology implementation and change management initiative.
Create awareness across participating departments and the organization at large.
Supervise the creation of the awareness and communication materials.
Define timings, milestones, and KPIs.
Create communication plan.
Design personalized communication to show every affected stakeholder what’s in it for them. How will it make their life easier?
Organize trainings and resources.
Assign change initiative owners / champions.
Qualifications
Bachelor's Degree in Business Administration, Information Technology, or a related field
Proven experience in organization change management for IT solution delivery, preferably in a large organization
Familiarity with project management methodologies such as Agile and Waterfall
Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels of the organization
Ability to lead and motivate cross-functional teams and drive results in a fast-paced, changing environment
Strong analytical and problem-solving skills, with the ability to identify and address potential risks and issues
Knowledge of training and development principles and experience developing and delivering training programs
Change management certification such as Prosci or ACMP is a plus.