• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Reservationist


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 year


• Location Lagos


• Job Field Customer Care 
  

Job Brief

• Reservationists Agents provide booking and reservation services to customers. These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins.


• They work with customers over the phone, in person, or via email and strive to provide excellent customer service.

Responsibilities

• Assisting and advising customers who may be choosing from a variety of travel options.


• Making reservations for customers based on their various requirements and budgetary allowances.


• Checking the availability of accommodation or transportation on the customers’ desired travel dates.


• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.


• Processing payments and sending confirmation details to customers.


• Sorting out any issues that may arise with bookings or reservations.


• Selling and promoting reservation services.


• Answering any questions customers might have about the reservation process.


• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.


• Providing support to customers who may need to amend or cancel a reservation.

Requirements

• Interested candidates should possess an OND, NCE, HND, or Bachelor's Degree with at least 1 year experience.

Salary

N80,000 - N100,000 / Month.