Job Description
Duties and Responsibilities:
- Provide technical support for Corporate clients
- Design, implement and support IT, Security and Network Solutions for corporate clients Personal
Responsibilities:
- Report to the Head of Department
- Responsible for all assigned equipment to his team
- Should maintain a high level of personal responsibility in order to be an example to his colleagues
- Abide and apply the rules and regulations of the department and the company as a whole
- Responsible for achieving any assignment given by his Manager
- Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
- Keeps himself up-to-date with the technologies required by companies
- High ability and readiness for any urgent intervention at client sites to meet SLAs
Technical Skills:
- Good knowledge in Routing and Switching
- Good knowledge VLAN, Trunks and VPN networks
- Very Good Knowledge in Mikrotik, Cyberoam, Sophos and Other UTMs and Firewalls
- Good Knowledge in Servers OS: Windows and Linux
- Good knowledge in Microsoft Active Directory and Exchange
- Very Good knowledge in IP Subsets
- Knowledge in Virtualization
- Ability to design topologies and provide consultancy for corporate customers
- Ability to assess and troubleshoot networks, systems and IT Security
General Skills:
- Interpersonal relationship
- Maintain a good communication and interaction with customers and colleagues
- Team leadership (or team player)
- Communications skills, both verbal and written
Academic / Education Qualifications:
- BSC (or equivalent) in Computer Science, Computer Communication Engineering or Telecom