Job Description
JOB PURPOSE
- To provide leadership and direction for the organisation in line with its set vision, mission and values
- Responsible for leading the management, and coordination of internal and external stakeholders to help deliver the company’s key strategic business goals.
- To partner with senior executive to grow, strengthen and ensure sustainability of the organisation
- To lead the development and ensure the effective implementation of strategy to drive achievement of desired objectives and results
- Oversee company operations and employee productivity, with the aim of building a highly inclusive culture that ensures that employees thrive
KEY OUTPUTS
- Quarterly management reports
- Short – long term strategic plans
- Annual budgets
KEY RESPONSIBILITIES AREAS
- Strategic Leadership and Operational Management:
- Review management structure within first 90 days in office:
- Review and redesign the organisational structure, identifying key management roles and functionalities.
- Spearhead recruitment efforts for management roles where necessary
- Develop cooperate governance and internal control policies for management team.
- In conjunction with management team, develop core departmental structures and functional roles
- Design and develop corporate strategy framework, outlining:
- Strategy, strategic plan, key milestones, mission and vision statement
- A concise marketing and growth plan, with defined deliverables, task owners and timelines, to facilitate the improvement operations.
- Core values, capabilities and management systems required that drive business performance.
- Achieve Operational Efficacy
- Develop a set of operational processes that positions the company for excellent service delivery, through the development of contemporary customer services, corporate branding, quality management, learning and development programs, and relevant international best practices.
- Suggest improvements to existing process, and systems to drive growth
Compliance:
- Exemplify good governance by working closely with the board, and ensuring adherence to internal policies and best practice.
- Ensure the integrity of internal governance policies developed by the company by regularly benchmarking with contemporary global best practice.
- Recommend internal policy reforms where needed, by concisely referencing relevant business cases and projected outcomes to the board.
Financial Planning and management:
- Lead the development of transparent and accountable frameworks to guide all budgeting and finance activities by coordinating with the finance department in preparing comprehensive financial control plans and protocols for financial management.
- Promote financial integrity, by instilling a culture of sound financial practices within relevant team members
- Achieve 100% compliance to all financial legislative and regulatory requirements, by ensuring the organization operates within all legislation covering taxation and withholding payments.
- Marketing and External Relations
- Ensure the growth of the company’s services by: drafting a comprehensive go – to – market and client acquisition plan, detailing key resources needed, action plans and expected deliverables.
- Elevate the company’s profile, project its image and promote the brand through engaged representation at conferences, meetings, conferences, media outreach and collaborations with relevant domestic and international stakeholders.
- Build and maintain relationships with local policymakers, leaders, key stakeholders, interest groups, and elected officials; and publicize the activities of the company, its services and goals to organizations, and the general public.
Reporting:
- Ensure the implementation of effective reporting and communication systems by establishing management reporting systems and processes within the company and the Board, constantly seeking to enhance the effectiveness of the company through innovative, appropriate, streamlined and coherent reporting.
- PERFORMANCE STANDARDS
- Key deliverables are produced within agreed timeframes to required standards.
- Continuously improving business performance ratios - revenue growth, profit margin, cashflow, return on capital employed etc
- Continuously improving employee productivity
- Customer satisfaction is maintained and continuously improved
- Employee satisfaction and productivity, and other organisational health indicators, is continuously improved
MINIMUM REQUIRED JOB SPECIFICATIONS
Academic and Professional:
- First degree in Business, Finance, Social Sciences, Administration or a related field.
- A Master’s degree and/or Professional Certification would be an added advantage.
Experience:
- Minimum of ten (10) years of senior management experience
- Previous experience in modern warehousing and inventory practices ideal, but not a must
- Experience with managing and overseeing cold chain 3PL logistics operations ideal, but not a must
- Previous experience in managing operations for an organization with a multi-billion-Naira budget, including strategic planning and business development experience
REQUIRED COMPETENCEIES
- Organizational Competencies
- Professionalism; Leadership; Transparency; Integrity; Accountability; Excellence
Functional Competencies
Skills:
- Leadership
- Critical thinking
- People management
- Employee relations
- Relationship management
- Organizational skills
- Problem solving
- Negotiation
- Supervisory skills
- Interpersonal skills
Knowledge:
- Business operations
- Business development
- Inventory management
- Crisis management
- Project management
- Attributes:
- Profit-oriented
- Teamwork and collaboration
- Result oriented
- Self-motivated
- Proactive
- Dynamic
- Client-service fanaticism
- Self-starter, entrepreneurial