Lab Customer Service Representative at Demyhealth Clinic and Genomic Medicine (DCGM)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
51797
Job Views
97

Job Description

  • Application Deadline: Fri, 14 Jul 2023 00:00:00 GMT
  • Position: Lab Customer Service Representative

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 2 - 4 years

  • Location Anambra

  • Job Field Customer Care 



Administrative Duties:



  • Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.

  • Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.

  •  Provide other registration/clerical, and billing support as required.

  • Ensure proper housekeeping.

  • Perform all duties and responsibilities with  understanding and respect for the patient’s rights

  • Perform other related duties as required.


Education, Qualifications & Experience



  • B.Sc./HND in Biological Sciences

  • Previous Experience 2 – 4 years post-graduation experience


Knowledge, Skills, and Abilities



  • Excellent communication and interpersonal skills.

  • Excellent organizational skills to manage multiple tasks promptly.

  • Proficient use of clinical laboratory information systems.


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