Performance and Learning Specialist at Alfred & Victoria Associates

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
52187
Job Views
102

Job Description



Summary



  • The Performance & Learning Specialist is responsible for supporting the development and implementation of the performance management and learning & development systems to optimise staff performance and foster employee development.

  • Using multiple frameworks such as competency, the incumbent will work closely with heads of departments, line managers, and other key stakeholders to achieve this objective.


Roles & Responsibilities


Competency Management:



  • Works with the Performance & Learning Manager (P&L Manager) to develop and maintain a catalogue of competencies for all job roles in alignment with the present and future capabilities needs of the organisation to drive the talent management processes

  • Carries out competency assessments using the competency catalogue to identify gaps

  • Prepares development plans to close competency gaps


Performance Planning & Implementation:



  • Assist in the development of Performance Management (PM) policies and frameworks to guide the process of managing employee performance

  • Assists with building awareness for the PM process by providing training and ongoing support to all levels of staff on the performance management process and systems

  • Works with the P&L Manager to ensure that business goals are set for each financial year

  • Drives the process of goal setting for all staff at different levels and ensures it is documented on the digital platform

  • Supports the implementation of the standard and best practices to drive the performance management cycle and institutionalise the performance management culture

  • Works with Line Managers to ensure that performance discussions are documented on the digital platform

  • Initiates and concludes the process of employee confirmation


Performance Reviews and Calibration:



  • Initiates the mid-and end-of-year performance review/appraisal process.

  • Works with Line Managers to ensure that all performance reviews/appraisals are completed within scheduled timelines

  • Assists with the identification and resolution of staff appraisal issues and/or conflicts, including post-appraisal appeals

  • Schedules and ensures that performance calibration sessions are held for all staff at various levels and in different functions

  • Carries out data analysis to determine current performance, forecasts, and future performance trends to recommend improvements and/or corrective actions

  • Recommends performance improvement & development plans for various categories of staff

  • Assists with the implementation of performance outcomes for all staff


Learning Needs Analysis and Planning:



  • Assists with the development of learning & development strategies to identify performance gaps and address them accordingly

  • Works with the P&L Manager to develop learning needs analysis using data from sources like the PM process and competency assessments

  • Supports the development of the annual training plan based on identified learning and development needs for management approval

  • Assist with the documentation of the training plan with ITF


Learning Plan Implementation:



  • Plans and executes learning programs according to approved training plans to improve employee skills and competencies

  • Sources for and works with vendors/third party consultants and professionals on how to improve in-house employee learning and teaching strategies

  • Assists with the design and development of learning content for in-house and function/ organisation-specific topics and conducts train-the-trainer sessions

  • Ensures that pre-and post-training evaluations are conducted to measure training impact

  • Supports the development and implementation of induction programs for new hires

  • Assists with the development and propagation of a blended approach to learning, which integrates different learning modes, such as coaching, classroom instruction, online learning, and action learning


Learning Review:



  • Carries out post-delivery evaluations of vendors/third-party consultants and professionals to assess the value delivered

  • Evaluates the implementation rate of the annual training plan to identify issues and implement improvements


Career Management & Succession Planning:



  • Assists with the implementation of career development & succession planning strategies to suit the business & talent needs

  • Supports the mapping of various career paths for different categories of staff

  • Assists with the identification of critical roles within the business and develops strategies to retain the incumbents and fill vacant ones


Teamwork & Performance:



  • Works with other members of the HR team to complete designated tasks

  • Takes ownership of own performance using the performance management system

  • Attends and maximises training recommended by the Capability Development Manager to close performance & development gaps

  • Supports the induction of new team members into the department

  • Performs any other duties as required by the business


Job Analysis and Evaluation:



  • Works with line managers and heads of functions to identify job needs/workload assessments.

  • Conducts job analysis to determine job relevance, requirements, and content.

  • Evaluates jobs to determine relative worth and pricing as well as placement within or mapping t Job Architectural Framework.


Skills & Competence Requirements


Educational Qualification:



  • HND or Bachelor's Degree or its equivalence in Human Resources, Business Administration, Behavioural Science, or Management


Professional qualification:



  • Recognised Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)


Years of Experience:



  • Minimum of 5 years of experience in a relevant field or industry


Age:



  • 28- 35years old


Knowledge:



  • Understanding of Compensation & benefits

  • Knowledge of Succession Planning & Career Management

  • Human Resource Development

  • Diversity & Inclusion

  • Understanding of the Nigerian Labour Law


Technical:



  • Proficiency in Microsoft office tools and other HRIS

  • Communications skills

  • Organisation & planning skills

  • Strategic Business Partnering

  • Performance Management

  • HR Technology

  • Learning & Development

  • Change Management

  • Program Management


Behavioural:



  • Ability to perform under pressure

  • Judgement & decision-making skills

  • Problem-solving skills

  • Strong & firm personality

  • Ethical Practice

  • Results- and Goal-Oriented

  • Negotiation Skills

  • Team Player.


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