• Application Deadline: Wed, 19 Jul 2023 00:00:00 GMT
• Position: HR Services Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Human Resources / HR 
  

Summary

• The HR Services Executive is responsible for the management of the service delivery of the HR Helpdesk and HR Administration operations, including HR documentation, payroll monitoring, benefits & leave administration, and the HR Information Systems.

Roles & Responsibilities

HR Data and Documentation:

• Defines, reviews, and updates HR documentation and filing system for the organisation both physically and digitally


• Keeps a repository of all HR documents, including policies, procedures, SOPs, etc., and updates when new versions become available


• Creates and maintains physical files for every staff and files every interaction of the organisation with each employee throughout their stay with TICT


• Onboards new employee and deboard exiting employees from the amplitude software (in compliance with Bollore). This includes inputting staff information in the system and generating staff number for payroll purposes


• Onboards new employee and deboard exiting employees from the B-People platform (a Bollore Group companies’ employee database)

Payroll Monitoring:

• Prepares mid-month and end of the month payroll variables and shares with the Head of HR for approval


• Reviews the monthly payroll after payment is made and prepares a report to be shared with the Bollore Group


• Processes company loan requisitions made by employees for approval and payment

Grievances and Disciplinary Action Implementation:

• Prepares the disciplinary action letters and shares with the employee, payroll and other stakeholders involved


• Documents the letter in the employee file

Benefits & Leave Administration:

• Calculates terminal benefits and gets approval from the Head of HR or ER&E Manager


• Communicates the terminal benefits calculation to payroll for payment


• Communicates status of terminal benefits with the staff involved


• Reviews staff request for external loans, drafts employee status letters, and signs them off with the Head of HR or ER&E Manager


• Reviews leave requests against the leave days earned & available for each employee


• Functions as the second line of approval for leave requests


• Processes leave allowances with payroll

Human Resource Information System Administration:

• Functions as administrator for the HRIS platform


• Onboards and deboards employees on the HRIS platform


• Resolves users’ issues on the platform

HR Service Centre:

• Sets up and manage an HR service help desk to serve as the first line of interaction with the Human Resource department


• Provides information and resolves staff issues as it relates various services offered by the HR Department through the HR Service Centre


• Leverages various platforms to provide information to staff (e.g., company website, HRIS, printed bills, etc.,)


• Maintains documentation of frequently asked questions (FAQs) with their responses and makes them available to all staff


• Institutionalises a case management approach in resolving employee matters

Skills & Competence Requirements

Educational Qualification:

• HND or Bachelor's Degree or its equivalence in Human Resources, Business Administration, Behavioral Science, or Management,

Professional qualification:

• Recognized Human Resource Certifications (e.g., SHRM, HRCI, CIPM, etc.)

Years of Experience:

• Minimum of 5 years of experience in a relevant field or industry

Age:

• 28- 35years old

Knowledge:

• Strategic Human Resource Management


• Diversity & Inclusion


• Understanding of the Nigerian Labour Law


• Understanding of international management standards and principles

Technical:

• Proficiency in Microsoft office tools and other HRIS


• Communications skills


• Organisation & planning skills


• Strategic Business Management


• HR Technology


• HR Shared Services


• Compensation & Benefits


• Change Management


• Project Management


• Customer Service Skills

Behavioural:

• Ability to perform under pressure


• Judgement & decision-making skills


• Problem-solving skills


• Ethical Practice


• Mission Driven


• Results- and Goal-Oriented


• Influential Abilities


• Negotiation & Conflict Resolution Skills


• Team Player.