• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Abuja


• Job Field Customer Care 
  

Job Description

• Recieve Guests and provide introductory information to new customers


• Answer incoming calls and redirect them.


• Attend to customer via phone calls and social media platforms


• Handle customer service issue and escalate to proper authority


• Follow up on queries and give feedback to clients


• Collect client feedback for management


• Assist in performing admin duties as may be assigned

Requirements

• A minimum of 1 year of proven experience in a similar role.


• Good understanding of customer service best practices.


• Superb written and verbal communication skills.


• Excellent organizational and multi-tasking abilities.


• Strong knowledge of MS Office programs.


• Admin experience is an added advantage


• Social media savvy.