You will be responsible for ensuring that the guests at Genesis Cinemas have an exceptional cinemas experience by contributing to the smooth running of the Cinema in a professional, friendly, and efficient manner.
Job Responsibilities
Selling of box office tickets and concession items.
Achieve 100% sales in concession and box office.
Responding to queries, reservations, and sales.
Monitor and Maintain Cash Flow, thereby ensuring that there are no shortages.
Participating in meetings as requested by the Business Manager/Assistant Business Manager.
Attend and participate in training sessions as required by the Business Manager and HR.
Ensure the timely communication of stock level to the Team Supervisor/Team Lead to avoid under stocking and over stocking.
Maintain zero loss of all items and ensure proper stock reconciliation.
Provide update on request filled out and ensure 100% compliance and strict adherence to following approved SOPs.
Show of professional behavior in all dealings, excellent job ownership, brand loyalty and commitment to assigned task
Achieve 95% resolution of customer complaints within 48 hours - Review weekly by checklist method
Punctuality - timeliness to work on daily basis.
Job Requirements
Candidates should possess a minimum of SSCE / GCE / NECO qualification.