• Application Deadline:
• Position: Front Office Admin


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Lekki


• Job Field Administration / Secretarial 
  

The role: 

Flutterwave is looking for a Front Office Admin who will act as the point of contact for all employees, guests, providing administrative support and managing their queries. We are not a one size fits all organization, and we are proud of our close-knit, diverse team. We’re looking for people who can bring their unique perspectives to this role. 

What Your Day-to-Day Activities Will Be Like 

Front Office Management

• Be the frontline of the company and take complete ownership of the front desk functions


• Welcome and receive guests in a friendly and respectful manner always


• Have a good knowledge about the operational workings of Flutterwave and be able to provide 1st level support/assistance i.e customer service, product information, etc to customers and guests alike and escalate to appropriate persons where needed


• Receive official documents and parcels and deliver it to the appropriate unit while keeping a tracking log schedule


• Maintain a spreadsheet of all official documentation and follow up with relevant teams when actions are required


• Maintain confidentiality with sensitive information and correspondence

Office Administration

• Manage and oversee the procurement processes of offices supplies, maintain inventory of stock


• Supervision of administrative staffs (cleaning staff, security officers, ad-Hoc staff)


• Monitor office maintenance and repairs and perform period spot checks to ensure clean environment and facilities are working appropriately


• Prepare weekly reports on expenses and office budgets as well as facility status


• Maintain and update company databases 


• Organize a filing system for important and confidential company documents 


• Distribute and store correspondence (e.g., letters, emails and packages) 


• Work closely with the People Business Partners as regards offboarding (managing the process of company property retrievals as required)


• Support with People & Culture initiatives as required/assigned


• Provide overall administrative support to teams at Flutterwave


• Any other duties assigned.

Required competency and skillset to be a waver

• Good knowledge of office procedures 


• Efficient use of office management software like MS Office (MS Excel and MS Word specifically) and HRIS 


• Strong organization skills with a problem-solving attitude 


• Excellent interpersonal, written and verbal communication skills 


• Attention to detail 


• Well-developed problem-solving skills


• High ethical standards and integrity