• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Chief Technical Officer (Telecoms)


• Job Type Full Time


• Qualification MBA/MSc/MA


• Experience 5 - 15 years


• Location Abuja


• Job Field ICT / Computer 
  


• Salary Range ₦200,000 - ₦300,000/month
  

JOB RESPONSIBILITIES

• Leading the technology strategy and operations of the interconnect clearing house.


• Overseeing the development and implementation of IT systems and infrastructure.


• Identifying and evaluating new technologies and solutions to enhance operational efficiency and support business growth.


• Managing relationships with technology vendors and partners.


• Ensuring the security and integrity of the company's IT infrastructure.


• Developing and implementing disaster recovery and redundancy plans.


• Acting as the first point of escalation for technical issues before reaching out to vendors, ensuring timely resolution and minimal disruption to services.


• Analysing metrics and performance indicators to assess the quality of calls and identify areas for improvement.


• Monitoring call traffic, network performance, and system availability to ensure optimal service delivery.


• Implementing and overseeing quality assurance processes to ensure compliance with industry standards and regulatory requirements.


• Leading the research and development efforts for new products and services.


• Collaborating with other departments to align technology initiatives with business objectives.


• Managing the technology team and promoting a culture of innovation and continuous improvement.