Purpose Statement
We are currently hiring In-store Agents to provide excellent customer service and meet sales quotas for our (Buy now pay later) Product.
Key Deliverables
Greet and direct customers.
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing.
Cross-sell products.
Manage returns of merchandise.
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
Inform customers about discounts and special offers.
Provide customer feedback to the Store Manager.
Stay up-to-date with new products/services.
Onboard customers and assist them in signing up for CredPal products.
Preferred Qualification
SSCE/OND Graduate
Preferred Requirements
Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
Understanding of the retail sales process.
Basic math skills.
Track record of achieving sales quotas.
Excellent communication skills, capable of building trusting relationships.
Ability to perform in fast-paced environments.
Flexibility to work various shifts.
High school degree.