Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
5259
Job Views
210

Job Description



Purpose Statement


We are currently hiring In-store Agents to provide excellent customer service and meet sales quotas for our (Buy now pay later) Product.


Key Deliverables




  • Greet and direct customers.




  • Provide accurate information (e.g. product features, pricing and after-sales services)




  • Answer customers’ questions about specific products/services




  • Conduct price and feature comparisons to facilitate purchasing.




  • Cross-sell products.




  • Manage returns of merchandise.




  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).




  • Inform customers about discounts and special offers.




  • Provide customer feedback to the Store Manager.




  • Stay up-to-date with new products/services.




  • Onboard customers and assist them in signing up for CredPal products. 




Preferred Qualification


SSCE/OND Graduate


Preferred Requirements




  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.




  • Understanding of the retail sales process.




  • Basic math skills.




  • Track record of achieving sales quotas.




  • Excellent communication skills, capable of building trusting relationships.




  • Ability to perform in fast-paced environments.




  • Flexibility to work various shifts.




  • High school degree.



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