• Application Deadline: Tue, 18 Jul 2023 00:00:00 GMT
• Position: Community Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 10 years


• Location Abuja


• Job Field Media / Advertising / Branding 
  

Job Description

• We are seeking a dedicated and enthusiastic Community Manager to join a brand in Abuja that regularly curates engaging social experiences for our clients.


• As the Community Manager, you will play a vital role in fostering a strong sense of community, ensuring smooth operations, managing events, and driving engagement among our participants.


• Your primary responsibilities will include managing interactions, organizing events, building partnerships, and ensuring the overall satisfaction of our attendees.

Responsibilities

Community Engagement:

• Build and maintain strong relationships with participants, creating a welcoming and inclusive environment both online and physically.


• Foster engagement through online platforms, social media, and other communication channels.


• Respond to inquiries, feedback, and concerns promptly and professionally.


• Encourage participants to share their experiences and promote the brand within their networks.

Event Organization and Execution:

• Collaborate with the director to curate and organize themed activities in line with business offerings.


• Ensure all logistical aspects of events, such as venue coordination, supplies, are effectively managed.


• Oversee event registration and ticketing processes, ensuring a seamless and efficient experience for attendees.


• Be present during events to ensure smooth operations, address any issues that arise, and create a positive atmosphere.

Partnerships and Marketing:

• Establish and nurture partnerships with local businesses, influencers, and community organizations to expand our reach and promote our events.


• Leverage event listing platforms to maximize event visibility and attract a diverse audience.


• Coordinate marketing efforts, including online presence, social media management, and collaborations with local media outlets.


• Actively seek opportunities to promote the brand

Customer Satisfaction and Feedback:

• Regularly gather feedback to assess satisfaction levels and identify areas for improvement.


• Implement strategies to enhance the quality of events based on customer suggestions and changing interests.


• Address customer concerns promptly and effectively.

Qualifications

• Candidates should possess an HND, B.Ed or B.Sc qualification with 5 - 10 years work experience.


• Proven experience in event organization, or related roles.


• Excellent interpersonal and communication skills to build and maintain strong relationships.


• Strong negotiation skills


• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.


• Passion for creating meaningful connections and providing exceptional customer experiences.


• Knowledge of the Abuja social scene, local cultural events, and community networks is a plus.


• Ability to work flexible hours to accommodate event schedules.