Operations Analyst at U-Connect Human Resources Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
52687
Job Views
92

Job Description



Responsibilties


Event Monitoring:



  • To ensure timely event detection with a view to averting critical incidents or proactively managing the outcome of such events.

  • To ensure that incidents are created for all critical events and escalated necessary to guaranty the shorted resolution timeframe.


Requirements



  • B.Sc or B.Eng. in Computer Science / Business Information Technology

  • Programming or SQL scripting skills is required.

  • ITIL foundation experience added advantage


Technical:



  • A practical understanding of SQL

  • Basic understanding of electronic funds transfer processing

  • Understanding of Basic Networking/File Transfer protocol

  • An understanding of Basic Linux Command

  • An understanding of python

  • A basic understand the concept of Kubernetes

  • Basic knowledge of programming languages

  • Trace/Data analysis


Behavioural:



  • Collaboration

  • Customer focus

  • Empathy

  • Pro-activity


Soft Skills:



  • Communication

  • Interpersonal Skills

  • Problem solving

  • Critical Thinking.


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