Senior Coordinator, Learning and Development at EHA Clinics

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
52994
Job Views
86

Job Description



Purpose of the position 



  • The Learning & Development Coordinator provides the direction to all training and professional development activities conducted under the EHA Clinics’ Lab Academy.

  • The Senior Coordinator will also lead the learning and development function of the continuous improvement office with the aim of identifying skill gaps among internal/external clients and creating plans to bridge these gaps so that organization objectives are met. 


What you’ll do 



  • Draft, Monitor and Implement SOPs that run the Academy program at EHA Clinics.

  • Develop, Implement, and Evaluate training programs for use throughout the organization.

  • Prepare Annual training calendars/plans and maintain the updated curriculum database and training needs.

  • Responsible for Organizing monthly webinar, short term training (on-site,online or hybrid), paid or unpaid internship as aligned with the EHA Clinics’ Academy program.

  • Oversee the coordination of the development and preparation of teaching and visual aids,training and reference materials, certifications, onboarding of guest speakers , appropriate to specific program objectives.

  • Responsible for organizing internal and external CPD license/training programs for clients.

  • Oversee the promptness, professionalism, and timeliness with which inquiries, complaints, and feedback regarding training requirements are resolved for both internal and external clients.

  • Analyze training successes to fulfill internal/external client needs, allowing the EHA Clinics’ Academy to reach its strategy goals and achieve results.

  • Collaborate with department stakeholders in the development of contents/materials.

  • Introduce new ideas for innovation and expansion of learning and development services.

  • Solicit new customers and partners in order to grow business.

  • Collaborate with the procurement team to approve proformas, quotes, and information from vendors.

  • Analyze sales data, identify trends, measures to optimize sales and enhance revenue generation.

  • Prepare monthly sales reports, market trends, and competitor analysis. 

  • Implement effective monitoring mechanisms to track and evaluate monthly and annual sales performance against targets.

  • Develop clear and measurable OKRs that align with the Academy’s goals and objectives.

  • Measure success rate by collating feedback on completed training to evaluate and measure results and make improvements where required.

  • Other duties as assigned from time to time.


Requirements



  • A minimum Bachelor of Science in a medical-related degree from an accredited university.

  • Additional experience with learning and development is a must.

  • Additional training and experience in the use of e-learning tools is desirable

  • Excellent communication and presentation skills 


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