• Application Deadline:
• Position: Business Operations Manager - Establishing Structures and Policies


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA , PhD/Fellowship


• Experience 10 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Are you an experienced Business Operations Manager with a passion for building efficient structures and implementing effective policies? Do you excel at creating streamlined processes that empower a business to thrive while providing comprehensive reports to top management? Look no further! We have a fantastic opportunity for you to join our team at Vitalvida, a leading health and wellness eCommerce company.

Role and Responsibilities:

As the Business Operations Manager, you will play a crucial role in shaping the foundation of our business, allowing the owner to be hands-off while receiving comprehensive reports. Your main responsibilities will include:

• Structures and Processes: Develop and implement efficient business structures, processes, and workflows across departments, ensuring seamless integration and improved productivity.


• Policies and Procedures: Create and establish company policies, standard operating procedures (SOPs), and guidelines to ensure consistency, compliance, and optimal performance throughout the organization.


• Reports and Performance Metrics: Design and implement reporting mechanisms and performance metrics that provide key insights to top management, enabling data-driven decision-making.


• Cross-Functional Collaboration: Collaborate with various teams, including marketing, sales, logistics, and customer service, to align processes and foster a cohesive organizational culture.


• Change Management: Lead and support teams through process changes, ensuring smooth transitions and employee buy-in.


• Risk Management: Identify potential risks in the business and develop strategies to mitigate them effectively.


• Business Strategy Alignment: Align structures, processes, and policies with the company's long-term objectives, supporting our mission and vision.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Management, or a related field.


• Proven experience 10 years as a Business Operations Manager or similar role, preferably within the eCommerce or retail industry.


• Strong expertise in creating and implementing business structures, processes, and policies.


• Demonstrated ability to design and generate insightful reports and performance metrics.


• Exceptional leadership and project management skills, with a focus on fostering collaboration and driving change.


• Sound understanding of industry best practices and emerging trends in business operations.


• Excellent communication, interpersonal, and presentation skills.


• Ability to work autonomously and make strategic decisions that align with business goals.


• Familiarity with compliance requirements and regulations relevant to eCommerce operations.