Job Description
Duties and Responsibilities
Customer Relations:
- Ensuring a good "Guest's First Contact" with the hotel and assisting in guiding them inside.
Professional Techniques / Production
- Takes charge of the guest's luggage on arrival.
- Ensures the smooth transfer of guest's luggage on arrival and departure.
- Ensures that all vehicles can circulate freely around the parking area.
- Handles ad hoc requests for taxis.
- Drives guests as requested by Reception services.
Hygiene / Personal Safety / Environment
- Respects norms concerning hygiene and cleanliness in the workplace (hotel approach, car, and lobby).
- Responsible for guests' safety when driving them.
- Keeps reception up-to-date on any particular information, observations, or problems experienced during working hours.
- Ensures the safety of guests' property (luggage, vehicles, keys, etc.).
- Applies the hotel's safety regulations (fire hazards, etc.).
Skills / Qualifications Required
- Minimum of SSCE / NECO / GCE or and its equivalents
- Minimum of 2 years working experience as a driver
- Good communication skills
- Vast knowledge of Lagos and its roads
- Keen sense of hospitality, outgoing and service minded
- Attention to detail and quality
- Good visual memory
- Good presentation
- Ability to lift, pull or carry a minimum of 3 pounds weight.