Job Description
Location: Gateway, Abuja (FCT)
Job Responsibilities
- Selling of box office tickets and concession items
- Achieve 100% sales in concession and box office
- Responding to queries, reservations, and sales
- Monitor and Maintain Cash Flow, thereby ensuring that there are no shortages
- Participating in meetings as requested by the Business Manager/Assistant Business Manager
- Attend and participate in training sessions as required by the Business Manager and HR
- Ensure the timely communication of stock level to the Team Supervisor/Team Lead to avoid under stocking and over stocking.
- Maintain zero loss of all items and ensure proper stock reconciliation.
- Provide update on requestions filled out and ensure 100% compliance and strict adherence to following approved SOPs.
- Show of professional behavior in all dealings, excellent job ownership, brand loyalty and commitment to assigned task
- Achieve 95% resolution of customer complaints within 48 hours - Review weekly by checklist method
- Punctuality - timeliness to work on daily basis.
Experience and Qualification
- Minimum of S.S.C.E / N.E.C.O / G.C.E
- 1 - 2 years work experience in a hospitality, retail or entertainment industry
- Customer service skills
- Excellent problem-solving skills
- Excellent communication skills
- Strong work ethics
- Team working skills.
Salary
N38,000 Monthly.