• Application Deadline: Mon, 31 Jul 2023 00:00:00 GMT
• Position: Customer Representative


• Job Type Full Time


• Qualification OND


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

• Assist in developing and implementing marketing plans to drive brand awareness and customer acquisition.


• Assisting in conducting market research to identify consumer trends, preferences, and competitor analysis.


• Assist in ensuring all calls are answered and recorded for reference purposes.


• Acting as the first point of contact for callers, answering emails and phone calls, passing messages on, or highlighting them for their manager’s attention.


• Assist in ensuring payment is made by client on time for reservation and booking, also keep track of itinerary in case of driver overtime.


• Assist in ensuring calls and follow up on car vendor for drivers’ details are done swiftly.


• Assist in ensuring driver’s details are sent to client promptly, whilst communicating to the drivers to prepare for the job.


• Assist in data entry, database maintenance, and record keeping of all cliental base.


• Assist in ensuring invoice are prepared, sent and document in our filing system.


• Assist in creating captions/edit/ content videos for all social media pages


• Assist in maintaining client records.