Job Description
Job Description Summary
- The role will be responsible for supporting the delivery and co-ordination formal training on Radiology Imaging equipment such as Mammography, digital X-ray, mobile X-ray, DXA and Fluoroscopy products.
- You will also be responsible for supporting post-sales installation and support either on-site or via digital platforms in West African and Sub Sahara region.
Roles and Responsibilities
- Provide onsite clinical applications training to users of GE HealthCare equipment in given modality area.
- Co-ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Specialists.
- Conduct high quality application trainings at customer sites to ensure customer's safe and effective use of GE HealthCare equipment’s, maximizing image quality and productivity.
- Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
- Promote unique differentiators based on customer's clinical needs, competition, values and benefits sought.
- Continuously develop and improve a network of key opinion leaders within the assigned territory.
- Support Trade show/Workshops/show sites/Customer visits.
- Support the deployment of digital tools and embrace the digital transformation of clinical education
- Document trainings, site visit’s and Customer interactions as per the local protocol.
Required Qualifications and Desired Characteristics
- Radiographer Degree
- Relevant healthcare industry experience.
- Current experience delivering applications on GE HealthCare products
- Excellent interpersonal skills including, team working skills and good communication skills.
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Team oriented with a customer satisfaction mindset
- Willingness to be flexible/adapt to changing work environments
- Ability to travel and be at customer sites 70 to 80% of the working time (annual average)
- Teaching skills or teaching experience
- Knowledge of GE HealthCare's or competitor’s WHXR products