• Application Deadline: Thu, 10 Aug 2023 00:00:00 GMT
• Position: Venue Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Not specified


• Job Field Hospitality / Hotel / Restaurant  , Sales / Marketing / Retail / Business Development 
  

Job Description

• We are seeking a dynamic and experienced Venue Manager to oversee the management of our hall and drive customer acquisition for events and functions.


• As the Venue Manager, you will be saddled with the responsibility of ensuring the smooth operation of the venue, maintaining a high level of customer satisfaction, and maximizing revenue through effective marketing and customer relationship management.


• This role requires strong leadership, excellent organizational skills, and a keen business acumen.

Responsibilities

Venue Management:

• Oversee all aspects of the hall's operations, including scheduling, event planning, setup, and cleanup.


• Ensure the venue is properly maintained, clean, and in compliance with safety regulations.


• Manage vendor relationships for services such as catering, audiovisual equipment, and security.


• Coordinate with internal teams to provide exceptional customer service and ensure seamless event execution.

Customer Acquisition and Retention:

• Develop and implement a comprehensive marketing strategy to attract a diverse range of customers and maximize venue utilization.


• Proactively identify and pursue opportunities to bring in new customers and expand the venue's client base.


• Build and maintain strong relationships with event planners, corporate clients, community organizations, and other potential customers.


• Conduct tours of the venue to showcase its features and benefits to potential clients.


• Negotiate contracts and pricing agreements with customers, ensuring profitability while meeting their needs.


• Meet monthly/quarterly sales targets and annual budget goals


• Establish and maintain a weekly reporting schedule, adjusting as needed based on event schedules.

Team Management:

• Recruit, train, and supervise venue staff, including event coordinators, custodial staff, cleaners and security personnel.


• Foster a positive and collaborative work environment, providing guidance, support, and performance feedback to the team.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field with 3-5 years experience.


• Proven experience in venue management, event planning, or a similar role.


• Good sales and marketing skills, with a track record of customer acquisition and retention.


• Excellent interpersonal and communication skills to build relationships with clients and vendors.


• Ability to multitask, prioritize, and manage multiple events simultaneously.


• Proficiency in Microsoft Office Suite.


• Knowledge of health and safety regulations and willingness to ensure compliance.


• Strong leadership and team management abilities.


• Flexibility to work evenings, weekends, and holidays as required by event schedules.