• Application Deadline:
• Position: Ticketing / Visa Assistant


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Travels & Tours 
  

Role Overview:

• As a Ticketing and Visa Assistant, you will play a crucial role in our travel agency's operations by assisting clients with their flight bookings and visa application processes.


• You'll be the go-to person for our valued customers, ensuring their travel plans are seamless and stress-free.

Basic Requirements:

• High school diploma or equivalent (relevant associate's or bachelor's degree preferred).


• Previous experience in a similar role within the travel industry is highly desirable.


• Familiarity with ticketing and reservation systems, GDS (Global Distribution Systems) such as Amadeus, Sabre, Galileo, or others will be an advantage.

Educational Requirements:

• A high school diploma or equivalent is the minimum educational requirement for this role.


• Candidates with a relevant associate's or bachelor's degree in travel and tourism, hospitality, or a related field will be preferred.

Key Responsibilities:

• Assisting clients in booking flights, issuing tickets, and securing the best possible fares.


• Providing expert guidance on visa application procedures and requirements for various destinations.


• Ensuring compliance with travel regulations and entry requirements for different countries.


• Handling customer inquiries and resolving any issues related to bookings and visas.


• Collaborating with airlines, embassies, and other travel-related entities to facilitate smooth travel experiences.


• Maintaining accurate records of bookings, payments, and visa applications.


• Staying updated on industry trends, travel advisories, and visa policy changes.

Skills and Competencies:

• Excellent communication and interpersonal skills to provide top-notch customer service.


• Strong attention to detail and organizational abilities to handle bookings and visa applications accurately.


• Proficiency in GDS (Global Distribution Systems) for efficient ticketing processes.


• Knowledge of visa requirements and processes for various destinations.


• Basic financial and mathematical skills for payment processing and fare calculations.

Language Skills:

• Proficiency in one or more foreign languages is a plus, especially for dealing with international travelers.