• Application Deadline:
• Position: Recovery Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Abuja , Lagos


• Job Field Finance / Accounting / Audit 
  

Responsibilities

• Ensure collection of outstanding payments from customers.


• Recovering bad debts from delinquent debtors


• Resolving disputes with customers, ensuring that concerns are resolved correctly.


• Clarify potential consequences of not paying such as sales of collateral process.


• Manage customers who are resistant by remaining polite, tactful, firm and honest.


• Complete any administrative task as required for the efficient running of the team's activities.


• Always deliver a consistent and professional level of service.


• Devising customized recovery strategy on a case-by-case basis.


• Reducing the non-performing loans owed to the Bank.


• Following up with clients on previous payment arrangements.


• Locating and establishing contact with debtors.


• Taking ownership of debt collection cases.

Job Requirements

• B.Sc in any Management Course.


• A minimum of 3 years progressive experience in Recovery Officer.

Skills and Requirements:

• Exceptional organizational skills.


• Excellent numeracy savvy.


• Great creative, visionary, and critical thinking skills.