• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Telemarketing Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• City Ikeja


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Cold call people using a given phone directory to sell products or solicit donations


• Answer incoming calls from prospective customers


• Use scripts to provide information about product’s features, prices, etc. and present their benefits


• Ask pertinent questions to understand the customer’s requirements


• Persuade the customer to buy by demonstrating how merchandise or services meet their needs


• Deal with complaints or doubts to safeguard the company’s reputation


• Go the “extra mile” to meet sales quota and facilitate future sales


• Train and lead another Team member

Job Requirements / Skills

• Interested candidates should possess a Bachelor's Degree with 2-3 years experience.


• Proven experience as a telemarketer or similar sales/customer service role


• Proven track record of successfully meeting sales quotas preferably over the phone


• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems


• Skilled in negotiation and dealing with complaints


• Excellent communication and presentation skills


• Patient and able to handle customer rejection