• Application Deadline:
• Position: Intern Operation Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abia , Abuja , Adamawa , Akwa Ibom , Anambra , Bauchi , Bayelsa , Benue , Borno , Cross River , Delta , Ebonyi , Edo , Ekiti , Enugu , Gombe , Imo , Jigawa , Kaduna , Kano , Katsina , Kebbi , Kogi , Kwara , Lagos , Nasarawa , Niger , Ogun , Ondo , Osun , Other , Oyo , Plateau , Rivers , Sokoto , Taraba , Yobe , Zamfara


• Job Field Administration / Secretarial  , Internships / Volunteering 
  


• Salary Range ₦50,000 - ₦100,000/month
  

We seek an energetic, ambitious and results-driven individual to play a key role in our fast-developing Operations function. The role has strong growth potential, in line with Company growth and objectives. You will be reporting directly to a Co-Founder with the opportunity to make a real difference.

The role involves the following tasks:

• Customer Services: Lead and develop our customer service function, providing first-line and transaction support to our platform users


• Sales enablement: Support the Sales team by providing analysis and costings required for account development or new sales opportunities


• Reporting: Maintain operational metrics & KPIs, and provide timely reporting to identify issues and areas for improvement


• Product Development: When required, create specifications of new technology-based requirements to the software team to improve the Operations function

Tasks may be varied from time to time depending on the needs of the business.

Requirements:

We’re looking for an ambitious and confident individual with strong customer-facing skills. Key requirements include:

• Degree level education


• Entrepreneurial and “can do” mindset


• Ability to work in a fast-moving, agile startup environment


• Demonstrable customer service skills against targets over at least 2 years


• Excellent communication skills in person and in writing


• Ability to collate and analyse data in spreadsheets, and prepare reports


• Ideally, the candidate will have some industry-specific experience within one or more of the following: wholesale, grocery retail, hospitality, Food & Beverage

Work Location: Hybrid