• Application Deadline: Fri, 4 Aug 2023 00:00:00 GMT
• Position: Mission ICT Expert


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Abuja


• Job Field ICT / Computer 
  

Key responsibilities:

• Ensure that a backup policy validated by the mission and by the ICT referents at HQ is disseminated and applied throughout the mission;


• Configure the backups on the workstations and ensure that they are carried out in compliance with the standards and the backup policy;


• Ensure the maintenance of computers and check daily / monthly that preventive and corrective maintenance tasks have been carried out;


• Install and maintain the local networks of the mission according to the standards (kitlog);


• Check that network equipment is working properly;


• Analyze the use of the network infrastructure (Firewall, NAS) and propose technical solutions to improve the situation (security, performance, etc.);


• Ensure the functioning and monitoring of the means of communication on the mission;


• Ensure the follow-up of local telecommunications providers (Internet, fixed and mobile telephony, etc.) and the rationalization of associated costs;


• Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals;


• Ensure the capitalization of data and procedures related to the use of computer and network resources and ensure their dissemination;


• Provide software support to users for information and email sharing;


• Report the problems encountered and the solutions provided to the manager and team members;


• Ensure the identification of training needs, the development of training materials and their organization;


• Create indicators to monitor user satisfaction;


• Treat all users in a respectful and fair manner, in accordance with ACF's code of conduct and policies (gender, safeguarding, etc.);


• Produce an ICT activity report on a monthly basis and send it to its managers (equipment fleet indicators, telecom indicators, user satisfaction indicators);


• Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards;


• Propose, validate and ensure the implementation of an ICT strategy;


• Develop and monitor the network with partners (NGOs, donors, etc.) at the technical and operational level.

Position Requirements:

• Minimum of a Bachelor's degree in Information Technology or related fields;


• Professional certificate(s) in ICT sector;


• Masters in IT related field is an added advantage;


• Minimum of 3 years work experience required;


• Work experience in team management;


• Significant experience working in similar position;


• Capacity to conduct trainings;


• Strong verbal, written and communication skills ; approachable, diplomatic, able to maintain confidentiality ; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment;


• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;


• Capacity for analysis, synthesis and reporting of large amounts of information.