• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Key Accounts Manager (KAM)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Duties/ Responsibilities/ Accountabilities

• Maintaining existing client relationships and ensuring that there are continued business transactions from the clients


• Initiate and develop client relationships to drive customer satisfaction


• Drive sales for all of ConSol’s products and services


• Identify new and strategic business opportunities in alignment with the vision of the organization


• Develop innovative proposals and presentations that clearly demonstrate the unique value of ConSol’s solutions


• Analyze potential partner relationships for ConSol’s product lines


• Responsible for end to end sales; from initial contact and understanding of client needs to delivery and closure


• Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability


• Researching and evaluating new product opportunities, demand for potential products, and customer needs and insights


• Act as first point of contact for all enquiries regarding ConSol’s services and provide a first response to such enquiries ensuring follow up to possible closure


• Overall marketing strategy and execution of plans for the existing products.


• Analysis of the effectiveness of all marketing efforts


• Working with product development teams to manage new product development for clients


• Managing communication channels for product distribution to clients


• Ensuring effective, brand marketing communications, including the company website, print communication, and advertising


• Managing media and marketing staff and external PR agencies


• Represent the organization in all presentations, meetings, fairs, conferences and such like


• Be responsible for training (as Trainer), coaching, mentoring and human capacity development of staff and external training delegates

Education Qualification:

• Minimum of a Bachelor’s degree


• MBA is an added advantage

Professional Qualification:

• Membership of recognized Sales and/or Marketing Professional Organisations Relevant Contact centre operations certification
  
  
  
  • QAI Certified Contact Centre Trainer 
  
  
  • QAI Certified Contact Centre Manager or equivalent
  
  
  
  

Experience

• Minimum of 5 years post-graduation experience