Job Description
Job Description / Responsibilities
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.
- Organize travel arrangements from beginning to end, through booking tickets and hotel accommodation, securing rental transportation, etc.
- Supply travelers with pertinent information and useful travel/holiday material(guides, maps, event programs, etc)
- Collect deposits and balance payments from passengers
- Handle unforeseen problems and complaints and determine eligibility for a refund based on ticket rules
- Create and update electronic records of clients
- Liaise with sales and marketing to create attractive offers
- Arrange travel for business and vacation customers
- Determine customers’ needs and preferences, such as schedules and costs
- Plan and arrange tour packages suitable for a prospective customer
- Find fare and schedule information.
- Make alternative booking arrangements if changes arise before or during the trip.
Other Requirements
- Candidates should possess an HND qualification with 2 - 5 years work experience.
- Leaving around Ketu, Kosofe, or Magodo.
- Ability to use all GDS.