• Application Deadline:
• Position: Operations Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 4 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Responsibilities

• Liaise with and advise clients on pests, sanitation and pest proofing recommendations, pesticide and pest control treatments including information on control strategies appropriate to each situation


• Ensure effective appointment scheduling with customers, team dispatching and execution of pest management services.


• Prepare daily schedules for on-site technicians and ensure treatment is executed as per work schedule.


• Handle customer’s complaints and resolve them within 48hours


• Generate and submit report and submit to Operations Manager


• Handle the client’s data accurately and timely on the company’s CRM


• Review submitted treatment reports and take action where necessary.


• Perform courtesy calls and visits to client’s site


• Schedule yearly pest control treatment and follow up with their execution

Job Requirements

• Bsc in Microbiology, Environmental Sciences or any science related course


• 3 -4 years of experience relating with customers and managing a team


• Must have the ability to lead and effectively manage a team


• Proficient in the use of Microsoft Office


• Must have good communication skills