Retail Sales Executive at Owens and Xley

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
54617
Job Views
90

Job Description



Sales



  • Welcome and serve customers providing an excellent in-store experience at all times

  • Guide customers by ushering them to appropriate sections in the store based on their needs and interests

  • Be proactively engaged in upselling and maximize sales opportunities in order to achieve individual sales targets and KPIs

  • Fulfill phone and online orders to support the omnichannel customer experience


Customer Service



  • Professionally handle phone calls and any customer service issues

  • Assist customers in a timely, efficient and courteous manner delivering superior customer service

  • Deal effectively with customer complaints by liaising with the retail manager when necessary


Inventory management



  • Stay aware of inventory levels and communicate low stock

  • Participate in stock count activities.


Experience



  • Interested candidates should possess a Bachelor's Degree or HND in relevant fields

  • 1-2 years’ relevant experience in a retail/commercial environment.

  • Experience in fashion, selling across on-floor and digital channels is a key requirement.


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