• Application Deadline: Tue, 8 Aug 2023 00:00:00 GMT
• Position: Customer Experience Representative


• Job Type Full Time


• Qualification OND


• Experience 1 - 3 years


• Location Lagos


• Job Field Customer Care 
  

Pointsource, an ICT firm involved in Gadget Sales, Web Services and Tech Consultancy, is recruiting to fill the position below:

Responsibilities

• Receives customers' requests by telephone / mail, analyzes requests and respond accordingly


• Assists in resolving customer problems and complaints.


• Recruit new customers and do follow up


• Digital marketing & Cold calling


• Attend to walk in customers


• Involve in all forms of advertisement drive.


• General office duties.

Qualifications and Requirements

• Minimum of OND in Marketing, Business Administration, Computer Science, or Science related discipline.


• Minimum of 1-3 years experience


• Must possess excellent written and communication skills.


• Persuasive personality with outgoing positive attitude Demonstrated aptitude for problem-solving; ability to determine solutions for customers


• Result driven, timely, innovative with good negotiating skills


• Ability to self-motivate and multi-task, work independently or within a team


• Proficiency in using Microsoft Applications such as Word, Excel


• IT & Phone savvy.: Donot apply if you donot have basic computing skills


• Applicants must have a Government issued ID, Original School Certificate and reside in Lagos, preferably within 15km of Ikeja.

Remuneration

• In return, we offer a competitive salary. Salary plus Commission plus Bonus and opportunity to progress your career.