Student Advisor - Telesales at UNICAF

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
54722
Job Views
99

Job Description



Reference NG-SA-AUG23


Responsibilities



  • Support and provide superior service to students & potential students via telephone.

  • Use questioning and listening skills that support an effective telephone conversation

  • Provide customers with product and service information

  • Process documents, forms, and applications

  • Identify and escalate priority issues


Requirements



  • Minimum academic qualification of a completed Bachelor's Degree- A postgraduate Degree is considered an advantage

  • Experience length preferably a minimum of 2 years of office work experience

  • Excellent verbal and written command of the English language (a must)

  • Excellent conversational skills on the phone in English

  • Excellent computer skills and people skills

  • Attention to detail

  • Excellent time management

  • Ability to reach assigned targets

  • Experience in Sales

  • Previous experience in a call center will be considered an advantage.


Traits to be successful in this career:



  • You are determined and focused.

  • You enjoy continuous learning and improving.

  • You enjoy reaching your goals and you want to help others do the same.

  • You enjoy speaking with people online and on the phone.

  • Candidates residing in Lagos will be prioritized.


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