• Application Deadline: Fri, 25 Aug 2023 00:00:00 GMT
• Position: Business Manager - Fast Food and Lounge


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Delta


• Job Field Hospitality / Hotel / Restaurant  , Sales / Marketing / Retail / Business Development 
  

RESPONSIBILITIES:

Operations Management:

• Oversee the day-to-day operations of the lounge and fast food area, ensuring smooth and efficient service.


• Inventory Control: Monitor inventory levels and work closely with suppliers to ensure the availability of quality ingredients, beverages and materials while minimizing wastage.


• Implement and maintain quality control standards to ensure food safety and consistency.


• Work closely with the kitchen supervisor to ensure timely preparation and presentation of food items.


• Performance Analysis: Monitor key performance indicators and implement data-driven strategies to improve operational efficiency and profitability

Customer Service:

• Provide a welcoming and friendly atmosphere for customers, ensuring exceptional service at all times.


• Address customer inquiries, concerns, and feedback promptly and professionally.


• Monitor guest satisfaction levels and take proactive measures to improve the overall customer experience.


• Marketing and Promotion: Collaborate with the marketing team to create innovative promotional strategies to attract and retain customers

Team Leadership:

• In collaboration with our consultant, recruit, train, and supervise lounge and fast food staff, ensuring a cohesive and high-performing team.


• Set performance expectations, conduct regular performance evaluations, and provide coaching and feedback.


• Foster a positive and inclusive work environment that promotes teamwork and employee growth.

Financial Management:

• Develop and manage budgets for the lounge and fast food area, ensuring profitability and cost-effectiveness.


• Analyze sales data, identify trends, and implement strategies to maximize revenue and minimize expenses.


• Control labor costs and schedule staff efficiently to meet business demands.


• Expansion and Growth: Identify opportunities for business expansion and collaborate with top management on strategic decisions.

Compliance and Safety:

• Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements.


• Conduct regular inspections, surveys and audits to maintain a clean and safe environment for guests and staff.

QUALIFICATIONS:

• Bachelor's degree in Business Management, Hospitality, or related field (or equivalent work experience). A Masters degree and other relevant certifications will be an added advantage


• 7 + years Proven experience as a Business Manager or similar role in the food, beverage and hospitality industry.


• Strong leadership and team-building skills with the ability to foster a positive and motivated work environment.


• Exceptional organizational and problem-solving abilities.


• Excellent communication and interpersonal skills to interact with staff, customers, and suppliers.


• Knowledge of local food safety and health regulations.


• Flexibility to work in a fast-paced and ever-changing environment


• Flexibility to work evenings, weekends, and holidays as needed.

BENEFITS:

• Competitive salary commensurate with experience.


• Health and wellness benefits package.


• In-house accommodation and official car


• Opportunities for career advancement within the company.


• Positive and inclusive work environment.