• Application Deadline:
• Position: General Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Plan, implement and manage overall hotel daily operations


• Conduct hotel budgeting and financial planning


• Plan and organize hotel activities to drive sales


• Manage and monitor hotel expenses


• Manage and track hotel inventory


• Track KPIs and produce reports


• Involved in the process of hiring and onboarding new hotel staff


• Evaluate staff performance


• Ensure safety and adherence to rules and regulations


• Prepare and manage schedules and shifts


• Plan and implement marketing campaigns with marketing teams to promote the hotel’s services and amenities.


• Build and maintain strong relationships with guests and customers


• Resolving issues regarding hotel services, amenities, and policies.


• Monitor employee performance and conduct regular evaluations to improve customer service.


• Monitor payments and ensure proper records of budgets, funding, revenue, and expenses are kept.


• Evaluating hotel performance and ensuring compliance with health and safety rules.


• Partaking in financial activities, including establishing room rates, setting budgets sales targets, and assigning funds to departments.


• Supervise maintenance, supplies, renovations and furnishings in the hotel


• Ensure security systems are effective


• Carry out inspections of property and services from time to time


• Ensure compliance with health and safety and other statutory regulations.

Qualifications

• Interested candidates should possess a Bachelor's Degree or HND with 5-7 years of experience.


• Candidate must understand the use of software applications in Hotel.


• Candidates should reside within Agege, Ogba, Ikeja, Ojodu, Ojota, Iyana Ipaja axis