Job Description
We are searching for a systematic e-commerce executive to inspect and inform the infrastructure and content on our company's e-commerce platforms.
- To this end, the e-commerce executive must be very conversant with graphic designs, contribute to knowledge about products, discounts, and consumers' preferences. S/he must be able to liaise with; the IT team, data analysts, and copywriters to ensure the accurate rollout of evidence-based updates.
- To ensure success as an e-commerce executive, the candidate must have advance knowledge in the use of relevant applications and AI enabled applications to design, create and upload contents on review and approval by his/her supervisor.
- Required to come up with combination and product mix that will drive sales on the platform.
- Ensure that products purchased on e-commerce channels are packaged and delivered
- Capable of observing/monitoring competition i.e., competition watch
- Initiate and come up with attractive contents that will interest potential customers
- Respond to queries or inquiry from customers on the platform.
- Develop, initiate and communicate with marketing agencies on banner/advert for the platform weekly or periodically.
- Plan sales schedule around seasonal calendar/event e.g., Back to School, Valentine, Easter etc.
- Build good relationship with e-commerce vendors like Jumia, Konga etc.
- Meet target set by Head of sales.
- Capable of taking other task that will impact the organization positively.
E-Commerce Executive Responsibilities:
- Creating graphic contents and working with other consultants to design fully animated product graphic contents.
- Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
- Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
- Ensuring that payment options and promotional tabs are configured correctly.
- Collaborating with appropriate stakeholders to ensure the rollout of website changes.
- Inspecting and uploading customers' product reviews.
- Monitoring website traffic and customer reviews to gauge responses to site updates.
- Teaming up with our Specialists to increase the online presence of our website.
- Scheduling and communicating intensive site maintenance, as needed.
- Analyzing sales-related data to predict future sales and concomitant stock requirements.
E-Commerce Executive Requirements:
- Degree in information technology or a relevant business subject.
- Demonstrable experience as an e-commerce executive.
- Advanced knowledge of graphic designing.
- Knowledgeable about consumer preferences, particularly with those relate to e-commerce.
- Unrivaled organizational, teamwork, and quality assurance skills.
- Phenomenal market research skills.
- Superb data analysis and report writing abilities.
- A stickler for precision, creativity, and excellence.
- Eager about the role of technology in promoting business.
Core Competence -Requirement
- Knowledge of e-commerce trade
- Basic SEO knowledge
- Basic understanding of sales, marketing, and business development (will have to run promotions and bundle sales often)
- Basic knowledge of graphic design (software called Canva)
- Content management skills
- Basic knowledge of XCEL
Person specification
- Good relationship management skill
- Customer service skill
- Self-motivated
- Creative and innovative