• Application Deadline: Fri, 1 Sep 2023 00:00:00 GMT
• Position: Relationship Managers


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Delta , Lagos , Ondo


• Job Field Banking  , Sales / Marketing / Retail / Business Development 
  

Job Summary

We are looking to hire experienced and talented Relationship Managers with good deposit mobilization & customer acquisition skills. The ideal candidates must currently work in a commercial bank, with a minimum of 3 years of sales experience for our branches in Lagos, Abeokuta, & Port-Harcourt.

Responsibilities

• Achieve set deposit targets specifically like growing balance sheet and generating Income, growing the numbers via sales acquisition.


• Develops and maintains business contacts with existing and prospective customers to grow the revenue and customer base for the bank’s products and services


• Initiates and agrees with customers to up/cross-sell the bank’s products/services as well as respond to customer enquiries, requests, and issues in a timely and satisfactory manner


• Assists customers to attain approval on new account openings by reviewing all KYC documents and linking entire customer accounts to suitable relationship management support system


• Follows up on prospective sales opportunities from discussions with existing and prospective customers to ensure conversion of new or repeat business


• Continuously engages the market to acquire new Commerce & SME banking customers by building and nurturing business relationships based on trust, empathy, credibility, and ethical conduct


• Makes daily calls to existing and prospective customers to mobilize deposits and other revenue-generating transactions as well as market other available banking products/services offered by the bank


• Performs customer acceptance checks before onboarding of Commerce & SME clients by the bank’s established policies and procedures


• Advises existing customers on their Commerce & SME objectives and financial needs by analysing wealth management opportunities, recommending suitable in-house 'bespoke' financial solutions, and executing banking and financial transactions based on the customers' instructions


• Provides ongoing support personalised/unique services to account holders and identifies potential opportunities for extending basic banking services


• Monitors and provides support in account opening/account reactivation as well as the review of account opening documents


• Monitors and follows up on value chain customers for onboarding by reviewing/analysing transactions report and sorting out the value chain prospects


• Consults with the banking services team to ensure proper and timely on-boarding of existing customers on the mobile and CIB platform,


• Ensure Compliance with all accounts in the portfolio.
  
  
  
  • KYC of all accounts must be up to date
  
  
  • No Audit Exceptions on transactions and processes
  
  
  • BVN compliance for all clients in the portfolio
  
  
  
  


• Participates in a periodic sales meetings with the RM team leads to review various daily reports and deliberate follow-up plans on existing transactions for the various team members)


• Gathers and provides data for the team leads to prepare periodic performance and marketing reports

Requirements

• Minimum of bachelor’s degree in business, marketing, management, or related field


• A Master’s degree is an added advantage.


• Minimum of 3 years of sales experience in the financial sector.


• Should currently be working with Commercial Bank in Nigeria


• Should currently be within the Assistant Banking Officer (ABO) - Assistant Manager (AM) grade level. 


• Desired Location - Lagos, Akure, Asaba