User Experience Manager at Wakanow

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
55178
Job Views
77

Job Description



Job Objective



  • A User Experience (UX) Manager is a professional responsible for overseeing and enhancing the overall experience that users have when interacting with a product, service, or digital platform.

  • The role of a UX Manager involves a combination of design, research, strategy, and leadership to create user-centered and intuitive experiences that meet the needs and expectations of the target audience.


Responsibilities



  • Lead the design process, ensuring that user needs, goals, and behaviors are thoroughly understood and integrated into the development of products, applications, or digital platforms.

  • Develop and implement a comprehensive UX strategy that aligns with business objectives, user needs, and market trends. Collaborate with cross-functional teams to define project goals and requirements.

  • Manage a team of UX designers, researchers, and other specialists. Provide guidance, mentorship, and support to team members, fostering a collaborative and innovative work environment.

  • Conduct or oversee user research activities, including usability testing, user interviews, surveys, and competitive analysis. Translate research findings into actionable insights to inform design decisions.

  • Create and optimize the information architecture and interaction design of digital products, ensuring seamless navigation and intuitive user flows.

  • Develop prototypes, wireframes, and mockups to visualize and communicate design concepts. Iterate on designs based on user feedback and testing results.

  • Ensure that designs meet high standards of usability and accessibility, adhering to relevant guidelines and best practices (e.g., WCAG for web accessibility).

  • Collaborate closely with product managers, developers, marketing teams, and other stakeholders to ensure alignment and successful project outcomes.

  • While the focus is on UX, a UX Manager may also be involved in UI design, overseeing the creation of visually appealing and consistent interfaces.

  • Stay updated on industry trends, emerging technologies, and design methodologies. Continuously seek opportunities to enhance and evolve the organizations UX processes.


Requirements



  • Bachelors or Masters degree in a relevant field such as Human-Computer Interaction, Interaction Design, User Experience, or a related discipline.

  • Proven experience in UX design, user research, and team management.

  • Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, InVision, etc.

  • Strong understanding of user-centered design principles and methodologies.

  • Excellent communication and collaboration skills to work effectively across teams and departments.

  • Analytical mindset with the ability to interpret user data and insights to drive design decisions.

  • Knowledge of usability and accessibility standards and guidelines.

  • Leadership skills to motivate and guide a team of designers and researchers.

  • Problem-solving skills and a proactive approach to addressing design challenges


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