Fashion / Retail Sales Executive at Owens and Xley

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
55522
Job Views
85

Job Description



Job Description



  • The retail sales executive will be the first line of contact for walk-in customers to the store, making them feel welcome and assisting them in finding the products that most satisfy their needs.


Duties / Responsibilities



  • Welcome and serve customers providing an excellent in-store experience at all times

  • Guide customers by ushering them to appropriate sections in the store based on their needs and interests

  • Be proactively engaged in upselling and maximize sales opportunities in order to achieve individual sales target and KPIs

  • Professionally handle phone calls and any customer service issues

  • Handle each transaction professionally and in a friendly manner

  • Assist customers in a timely, efficient and courteous manner

  • Maintain the shop floor and visual display high standards, complying with the brand’s operational guidelines and merchandising procedures

  • Return all merchandise to the right location after sales


Skills / Requirements



  • B.Sc / HND Business Administration, Economics, Marketing or a related field

  • Not less than 2 years’ relevant experience in a retail/commercial environment.

  • Experience in fashion, selling across on-floor and digital channels is a key requirement.

  • Working knowledge of the fashion industry

  • Outstanding written and oral communication skills.


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