• Application Deadline: Wed, 20 Sep 2023 00:00:00 GMT
• Position: Field Training Manager (Lagos)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Human Resources / HR 
  

Core Responsibilities and Key Result Areas

Training & Development:

• Align and ensure adaptation to Food Concepts’ management style, culture and core values


• Participate in planning and execution of formal and advanced training for operations team


• Conduct store/department visits to review team capabilities and monitor


• Help maintain the highest level of operational excellence in Operations by identifying barriers to service and advising solutions to fix them


• Develop and coordinate induction programs for new staff


• Co-ordinate graduate programs/OMEGA programs


• Monitor and assess the status of learning programs of Graduate Trainees / Omega for areas of improvement


• Design and apply assessment tools to measure training effectiveness


• Track and report on training outcomes


• Provide feedback to training participants and management


• Evaluate and make recommendations on training material and methodology


• Handle logistics for training activities


• Establish and maintain relationships with external training suppliers


• Coordinate off-site training activities for employees


• Manage and maintain in-house training facilities and equipment


• Market and encourage participation in various training programs organised in FC


• Market the training centre facility to companies in Private and Public sectors


• Identify and promote best practices, incorporating into training plans and materials


• Any other responsibilities that may be assigned from time to time by Line Manager

Compliance:

• Responsible for modelling and acting in accordance with the companies guiding principles


• Ensure adequate compliance to all company policies, internal control processes and approved food processes


• Ensure all Health and Safety standards are delivered and met


• Refresher training is implemented as per company guidelines

Key Performance Indicators

• Achieve Graduate and OMEGA Sign Off target


• Achieve Crown Training targets


• New Field Trainers development and Sign Off


• New Training Programs launched nationwide


• Training Audit % target


• Induction Attendees %


• Training Calendar planned quarterly – Key Training Needs


• ITF Compliance % target

Job Specification

Educational, Professional & Experience Requirements:

• A good Degree in Education, Business or Finance or any relevant field


• HRCI Professional in Human Resources (PHR), Senior HRCI Professional in Human Resources (SPHR) or any other related professional qualification is essential


• Minimum of 2 years’ experience in similar role

Knowledge Requirements:

• Knowledge of technical trainings, online learning modules and technical course materials


• Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment


• Demonstrates good communication and research skills


• Demonstrates enthusiasm for lifelong learning


• Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint

Decision Expectations:

• Develop training modules to suit or meet the organisation goals


• Develop innovative ideas to meet changing training needs


• Review training needs from a variety of vendors and choose appropriate materials


• Ensure training plans are current, relevant and effective

Working Conditions:

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.


• There may be a need to extend work hours if he/she needs to conduct additional training sessions or participate in various meetings to improve training.


• This role is largely office-based.

Remuneration

N450,000 Monthly.