• Application Deadline:
• Position: Reconciliation and Settlement Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• City Ikeja


• Job Field Finance / Accounting / Audit 
  

Job Purpose

• The Reconciliation and Settlement officer is responsible for resolving all issues arising from electronic transactions.


• Perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.


• Engage aggregators and business partners on improved service delivery

Responsibilities

• Attend to customer and merchant disputes and ensure prompt resolution.


• Liaise with banks and aggregators on settlement discrepancies.


• Liaising with switching companies and card schemes on Settlement issues


• Reconciliation of transactions routed through various payments platforms including POS.


• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.


• Ensures timely reconciliation of all transactions done on the terminals.


• Ensure daily validation of transaction posting on system.

Specifications & Requirements

• Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently.


• A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process.


• Passionate about solving problems and is focused on customer experience and outcomes.

Requirements

• A Bachelor's Degree or its equivalent


• At least 4 years’ in Digital Financial Services or banking industry experience


• Experience with electronic payment systems


• In-depth knowledge of payment processing- gateways


• Leadership and team work skills,


• Organization and Time management skills


• Proficiency in the use of Ms office suites.


• Excellent communication skills and interpersonal skills.


• Attention to details and accuracy


• Strong analytical and problem-solving skills.


• At least 2 years’ experience in reconciliation and settlement of POS.