• Application Deadline:
• Position: Unit Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Abuja


• Job Field Hospitality / Hotel / Restaurant 
  

Responsibilities

• Provide the first impression to arriving guests.


• Greet guests, direct them for check-in, escort them, and carry their luggage to rooms.


• Explain the room’s amenities and facilities to guests. 


• Stay vigilant and ensure that guests’ belongings are safe and secure. 


• Explain to them the other services we offer in the hub


• Inform them about complimentary breakfast and other packages that comes with the room


• Inspect the room using the checklist to ensure all amenities are properly placed in the room before check-in and during checks-out to ensure all amenities and assets are intact.


• Have a good knowledge of the tourist areas around the property, in order to provide direction and information to guests.


• Check to ensure that labels are tagged to the correct luggage in the storage room.


• Help to run errands or provide support to other departments when needed.


• Well groomed, confident, and pleasant when in contact with guests.


• Assist disabled or special needs guests at the lobby.


• Make a report on visitors and workers that assess the rooms.


•  Maintain a positive, empathetic and professional attitude towards staff and customers at all times.


• Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the Company in your capacity as a Unit Receptionist.

Requirements for Unit Receptionist 

• Proven work experience as a Receptionist, Front Office Representative or similar role


• Proficiency in Microsoft Office Suite


• Hands-on experience with office equipment (e.g. printer, desktop)


• Professional attitude and appearance


• Solid written and verbal communication skills


• Ability to be resourceful and proactive when issues arise


• Excellent organizational skills


• Multitasking and time-management skills, with the ability to prioritize tasks


• Customer service attitude


• Bachelors degree; additional certification in Office Management is a plus