• Application Deadline:
• Position: Manager, Agency and Merchants (North)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 8 years


• Location Lagos


• Job Field Project Management 
  

Key Responsibilities:

• Responsible for identifying and acquiring new merchants for payment processing services.


• Developing and executing strategies to increase merchant acquisition, building relationships with potential merchants, and negotiating contract terms.


• Deliver revenue and market share objectives for merchant segment.

Requirements:

To achieve revenue target within state/area

• Analyzing merchant performance metrics to measure the success of merchant acquisition strategies for optimization of the overall business growth and improvement.


• Negotiating contract terms and pricing with potential merchants, ensuring they are competitive and align with the company's objectives.


• Constantly identify opportunities for increasing the business merchant base.


• Developing and managing budgets for merchant acquisition initiatives.


• Responsible for recharge sales management from strategy development to execution and ensure competitive edge and revenue target achievement.


• Track all on-going partnership and promptly circulate progress.

Achieve Share of Customer

• Ensure full-fledged achievement of New Merchant targets by driving the merchant objectives.


• Collaborating with internal teams such as sales, marketing, and product development to develop merchant-specific content and promotions.


• Building and maintaining relationships with potential merchants, providing guidance and support throughout the sales process.


• Ensuring compliance with legal and regulatory requirements related to merchant segments.

Channel branding and visibility

• Ensure appropriate and effective outlet branding is carried out in line with the “Picture of success (PICOS)” for merchants.


• Identify visibility opportunities for Smartcash PSB brand within the merchant segments.


• Effective management of merchant POS Materials stock in the warehouses across the country to avoid damage, wastage and obsolete materials.


• Train Field Sales Team on POS deployment in line with “Picture of success”

Distribution Infrastructure

• Developing and executing a comprehensive merchant acquisition strategy that aligns with the company's goals and target audience.


• Identifying and targeting potential merchant segments through market research and data analysis.


• Develop and execute Merchant agreements, ensuring they are mutually beneficial and meet merchant and company's objectives.

Industry Awareness/Competition Intelligence

• Staying up-to-date with industry trends and best practices to continuously optimize merchant acquisition strategies and stay ahead of competitors.


• Conducting market research to understand industry trends and identify new merchant acquisition opportunities.


• To effectively report competitive activities, observe in the market.


• To immediately address or escalate any unusual activity that may be a threat to existing and potential merchants and performance of the business

Dimension:

Financial Dimension

• MMS (Merchant Market Share)


• Active Merchant


• Transaction Count and value


• Merchant Satisfaction Score


• Revenue

Other Dimensions

• No. of direct reports


• Overall team strength

Educational Qualifications & Functional / Technical Skills:

• Bachelor’s in social sciences, marketing, business management, engineering or computer science.


• Master’s in business administration or management will be an advantage.


• Project management qualification will be an advantage.

Relevant Experience:

• 8 years of commercial/ business management experience, business development, partnership management, and distribution channel development


• Team leadership experience


• 6 - 8 years of relevant experience in products management and fintech industry.


• Computer literacy


• Sales knowledge


• Product/ Service development


• Product/ Service management


• Interpersonal skills


• Customer orientation


• Financial services, banking, PSB and Fintech experience will be a great advantage

Other qualities include;

• Excellent communication and negotiation skills, as well as experience in analyzing data and developing strategies to drive revenue growth.


• A deep understanding of the industry and the company's products or services is also important.

Key Competencies

• Understands accounting principles, standards (IFRS) and Banking Regulations, Knowledge of payments, ecommerce, and banking industry.


• Experience of working in Accounting /FINCON function in a Bank is a mandatory requirement.


• Strong analytical, problem solving and decision-making skills to evaluate alternatives / options


• Proficiency in the use of Microsoft Offices Software e.g. Excel, PPT


• High level of proficiency in the use of Flex cube Banking/Oracle Accounting software