General Travel Consultant at g126 Continental Travels

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
55879
Job Views
99

Job Description



Responsibilities:



  • Utilize Amadeus, Sabre, and Galileo GDS to search and book flights and other travel services for clients.

  • Provide expert advice and recommendations on travel itineraries, destinations, and budget optimization.

  • Create custom travel packages based on clients' preferences, ensuring a seamless and unforgettable experience.

  • Process flight reservations, ticket issuance, modifications, and cancellations in compliance with airline rules and regulations.

  • Stay updated with the latest travel industry trends, airline fare rules, and promotions to offer the best travel options to clients.

  • Assist clients in obtaining travel documentation, such as visas and travel insurance, as required.

  • Handle and resolve any travel-related issues, ensuring customer satisfaction throughout the booking process.

  • Achieve and exceed sales targets by promoting travel packages and additional services to clients.

  • Maintain a positive and professional attitude while delivering exceptional customer service.


Requirements:



  • Proven experience as a Travel Consultant

  • Excellent knowledge of travel products, airlines, and popular travel destinations.

  • Proficiency in creating complex itineraries and utilizing advanced Amadeus functions.

  • Outstanding communication and interpersonal skills to interact with clients and understand their unique travel needs.

  • Strong problem-solving abilities to handle unexpected travel disruptions and find quick solutions.

  • Detail-oriented with a high level of accuracy in processing bookings and reservations.

  • Sales-oriented mindset with the ability to upsell and cross-sell travel products.

  • A passion for travel and a genuine desire to create memorable experiences for clients.


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