Make professional and accurate travel arrangements for our clients, including air and ground transportation reservations.
Helping passengers and customers with all travel-related inquiries, including but not limited to changes or cancellations, and promoting special offers.
Sell travel products like tours/holidays and insurance and provide detailed advice on routes and destinations.
Converse with customers to determine travel dates and financial considerations.
Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goals.
Using Amadeus GDS and other reservation systems to check availability and booking.
Follow up on enquiries and convert them to sales.
Contribute to revenue growth and profit margin of the organization by meet up with sales target.